Contact

Submit a clear request

We provide a structured technical assessment

The purpose of first contact is a preliminary review of the situation and determining whether technical expertise is required. Your request is reviewed before an inspection is scheduled.

Before submitting your request

• Type of problem (water, damp, mould, workmanship defect)
• Property location
• Your role (owner, manager, insurer, etc.)
• A short, clear description
• Photos or plans, if available

Important clarification

• We do not carry out works
• We do not provide legal advice
• We do not intervene in disputes

Our role is strictly technical and independent.

What happens next?

• We review the information received
• We determine whether expertise is required
• We communicate next steps
• We schedule an inspection if appropriate